Shipping policy
Shipping
Mossy Gal currently ships within the United States.
Orders are typically processed within 1–3 business days. Once your order has shipped, you will receive tracking information by email.
Shipping Rates
Free standard shipping is available on orders of $55 or more.
Orders under $55 ship for a flat standard rate of $6.95.
Estimated Delivery
Most orders arrive within 3–4 business days after processing, depending on the carrier and destination.
Please note that delivery timelines may vary during holidays, high-volume periods, weather delays, or carrier delays outside of our control.
Order Tracking
Once your order ships, you will receive a tracking link by email.
You can also track your order anytime using the Track Order page.
Pickup
If local pickup is available at checkout, you may select pickup instead of shipping. Pickup availability and timing will be shown during checkout.
Incorrect Shipping Information
Please review your shipping address before placing your order. Mossy Gal is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information.
If you notice an address mistake after placing your order, contact us as soon as possible. We will do our best to help before the order ships.
Lost, Delayed, or Returned Packages
If your tracking shows a delay, delivery issue, or returned package, please use the tracking page first to review the latest carrier update.
If additional help is needed, contact Mossy Gal with your order number and tracking information.
